Shipping policy

By using the Site, you agree that we are not responsible for shipping times and prices. Shipping cost is determined by the services we offer, such as USPS and UPS. Shipping times provided at checkout are estimates, which you agree that we are not responsible for any late or delayed shipping times. Any complaints about shipment times should be reported to the postal service that you purchased upon checkout.  During peak times for example Promotions, Holidays, Christmas it may take 3-5 business days to process orders - which does not include the shipping time.

Please be aware that every country is different and some countries will charge additional fees that they may call customs fees, duty charges, VAT charges, Import Taxes, etc.. This is in addition and NOT included in the shipping that you paid when checking out. 

Most countries pick packages at random and you never know if your package will be picked. If customs is holding your package, they may send/leave you a slip or it will be reflected on your USPS tracking information. If you do not pay the charge within a few weeks, they will send the package back to us. We are sorry, but we have no control over whether or not your package will be charged any extra fees and we will not reimburse you for these charges. 

If you are concerned about having to pay the extra fee, please contact your local customs office/post office before ordering and ask if a package form the US that is clothing (which won't be resold) will be charged a customs tax, duty charge, or fee. 

If the package is sent back to us because you did not pay the fees, we will issue a refund for the merchandise only. Shipping is non-refundable

If your package was sent back to us for any reason, including but not limited to; the wrong address was provided, the package was not claimed, customs fees were not paid, etc., we will refund the amount of the merchandise once it has arrived back at our warehouse. Shipping will not be refunded.